Red hill birding Terms & Conditions (V.2023/04):
RED HILL BIRDING and our cooperating agents make every effort to select reliable suppliers and contractors to provide air and other transportation, hotels, guides, and other travel related services; we do not assume responsibility, directly or indirectly, for any loss, damage or injury to property or person in connection with such services. Each traveler agrees not to hold RED HILL BIRDING, its owners, employees, agents or representatives liable, in the absence of their own gross negligence, for any loss or injury, expense, or damage which results directly or indirectly from any act or omission of any person or firm which is to or does provide goods or services in connection with the trip or with any available option.
RED HILL BIRDING and its cooperating agents shall not be liable for circumstances arising as a result of Acts of God, weather, detention, annoyance, delays and expenses arising from quarantine, strikes, theft, pilferage, force majeure, military, political or terrorist action, civil disturbances, government restrictions, pandemic, failure of any means of conveyance to arrive or depart as scheduled, discrepancies or changes in transit over which they have no control. RED HILL BIRDING reserves the right to change the program fee, dates or itinerary with little or no notice. If such changes do occur, no refunds will be made beyond those described in our cancellation policy and RED HILL BIRDING will not be liable for expenses incurred as a result of the change (such as air ticket change fees, etc.).
CANCELLATION POLICY:
Cancellation must be made in writing by email to info@redhillbirding.com. The deposit is fully refundable if cancellation is made within 24 hours of RED HILL BIRDING sending an email to the trip participant confirming reception of the deposit. The deposit is fully refundable, less a $100 handling fee, until 270 days before departure date. The deposit is 50% refundable from 270 days until 180 days before departure. After 180 days before the trip departure date, the deposit is not refundable. Final payment is due by 90 days before the departure date, or whatever date is listed on the final invoice. This payment is non-refundable. In some circumstances, we will attempt to find a replacement participant in case of cancellation. If one is found, some of the final payment may be refundable, based on our discretion. RED HILL BIRDING reserves the right to change these conditions for certain trips, including but not limited to custom trips, which will be described in writing to the client at or before the time of booking. If RED HILL BIRDING must cancel the trip because not enough participants sign up or due to unforeseen circumstances, a full refund will be made. In some circumstances, such as war, political uncertainty, or natural disasters, expenses may be subtracted from the refund. RED HILL BIRDING will not be liable for associated expenses, such as airfare, visa fees, and/or equipment purchases.
TRAVEL INSURANCE:
Red Hill Birding recommends that you purchase a travel protection plan to help protect you and your travel investment against the unexpected. For your convenience, we offer travel protection through Travelex Insurance Services. For more information on the available plans or to enroll, go to www.travelexinsurance.com or contact Travelex Insurance Services at 800-228-9792 and reference location number 13-0441.
Travelex Insurance Services, Inc CA Agency License #0D10209. Travel Insurance is underwritten by, Berkshire Hathaway Specialty Insurance Company, NAIC #22276. 55Y
ITINERARY CONSIDERATIONS:
This is a birding and/or wildlife watching and/or wildlife photography tour. Wild animals are unpredictable and we cannot guarantee sightings. We reserve the right to make changes to the itinerary that we think will improve the trip, both before the trip and during. If changes are made prior to the trip, participants will be notified. If it is necessary to change hotels or other accommodations, comparable accommodations will be substituted wherever possible.
SAFETY & TRIP ENJOYMENT:
RED HILL BIRDING plans these trips in natural areas where the environment can sometimes lead to unpredictable conditions. To avoid possibly dangerous situations, both for our travelers and the animals, it is extremely important that all travelers obey the rules and regulations set forth by the Tour Leaders and/or Local Guides. We reserve the right to prohibit any traveler from continuing on a journey if, in our opinion, that traveler’s actions pose a threat to the safety of themselves, others, or to the wildlife, or if that traveler’s actions or behaviors are seriously jeopardizing the enjoyment of the trip for others. RED HILL BIRDING is not responsible for any costs resulting from medical or health issues that occur during the tour.
Participation in the program will require that travelers sign releases and covenants not to sue RED HILL BIRDING or its participating agents in the absence of their own gross negligence. On advancement of a deposit, the traveler agrees to be bound by the terms and conditions set forth above.
LIABILITY RELEASE:
I understand that by submitting this form I am acting for myself in acknowledging that RED HILL BIRDING’S Cancellation Policy, Itinerary Considerations, Terms & Conditions, and Safety & Trip Enjoyment sections on this form have been read and accepted. I also understand that I and everyone in my party will be required to ascent to this release of liability form prior to and/or during my trip. I give my permission for RED HILL BIRDING to use any image taken of me or anyone in my party by RED HILL BIRDING or its affiliates for promotional purposes.
